Booking Terms and Conditions
Data Protection Information
Cornish Yurt Holidays will use your booking information for the holiday booking process and add your email address to our general email list, unless you ticked the opt out box on your booking form. This information will not be disclosed to any other person, or organisations, except directly in connection with the above purposes. If you have a query about our use of your data, please contact us directly.
1. Contract
Your contract for the programme is with Cornish Yurt Holidays, (hereinafter referred to as “Cornish Yurt Holidays", or “we” or “us”).
2. Confirmation and Payment
To confirm your booking with The Wild Circle, you are required to complete, sign and return the Booking Registration form to us.
3. Legal Conditions to the Contract
By signing this agreement, you agree to the terms laid out in this document as legally binding. Please sign and return this document to us.
4. Participant Information and Criteria
For each and every individual participant covered by this contract, you must notify The Wild Circle, of the following information before the services are provided:
1. the participant’s name; 2. the participant’s email address; 3. the participant’s date of birth; 4. details of any health conditions, medications or allergies; 5. the name and contact details of next of kin; 6 details of any special dietary needs.
This information must be supplied using a “The Wild Circle Booking Registration Form” which must be signed and dated by each participant. Participants must be eighteen (18) years of age or over to participate in services provided by this contract or provide the signatures by their parents or legal guardian.
5. Changes by You
We will endeavour to meet any alterations to your booking that you request, however these are subject to availability and cannot be guaranteed. Any requests must be made in writing. If changes you request result in additional charges, including administration charges you will be responsible for this extra cost
6. Booking and Cancellation policy
CANCELLATIONS: Please let us know as soon as possible if something comes up and you cannot attend our retreat. We always endeavour to treat cancellations fairly and sympathetically, but as spaces are limited the following applies:
If you cancel 8 weeks or longer before the retreat or course you will receive a full refund.
If you cancel within 4-8 weeks of the event you will receive a 50% refund of the total booking cost unless we find a replacement for the vacancy created by your cancellation.
If you cancel WITHIN 30 days of the retreat, no refund will be issued unless we find a replacement for the vacancy created by your cancellation. If we do find a replacement, we will refund everything you've paid minus a £50 admin fee to you within 30 days.
7. Changes by Us
The Wild Circle reserves the right to make changes to the advertised teachers and programme as necessary. If there are major changes which alters the nature of the the course, you will be given a choice of accepting the change or accepting a full refund.
Each Course and Retreat requires a minimum number of participants to run, and while we are are confident there will always be sufficient numbers we decide 6 weeks before each course or retreat is due to start, if we have sufficient numbers.
Course cancellations are rare but if The Wild Circle has to cancel a course, all fees will be refunded unless you choose to accept any substitute we may offer. No liability can be accepted for any consequential losses that may occur.
Where a major change arises from circumstances amounting to a force majeure (please see below), we will endeavour to refund all sums as yet unpaid by us to our suppliers. Your insurance policy, however, must cover the remainder.
8. Risk
Any information provided by The Wild Circle, on such matters as climate, weather, environmental conditions, clothing, baggage, accommodation, food, transport and special equipment is given in good faith but without responsibility on the part of The Wild Circle . It is a fundamental condition of this contract that you accept the hazards involved when undertaking outdoor activities.
Participants undertaking outdoor activities as part of this agreement must have a level of fitness commensurate with the services specified, and you are responsible for bringing the appropriate equipment, details of which will be sent to you in advance. It is your responsibility to read the information regarding the event including the Welcome Pack. If you would like to see our updated Safety and Risk policy please ask us by email.
If, in the opinion of The Wild Circle, guide or staff member, the health, fitness, psychological condition, behaviour or equipment of a participant may compromise the safe provision of the outdoor activities specified as part of this contract, or in the event that that participant’s behaviour is considered unacceptably disruptive to the prejudice of other members of the group, we reserve the right to cancel or terminate your contract. In these circumstances you will not be entitled to a refund or compensation.
9. Insurance
To undertake outdoor activities as part of this agreement it is the responsibility of each participant to be covered by adequate insurance for the duration and type of activity undertaken. The insurance must include cover for wild camping, cancellation and curtailment, medical and emergency expenses (including evacuation by helicopter), personal accident, injury and death. In the event of emergency medical rescue and/or evacuation during a programme, by whatever means, the responsibility of such costs will be borne by the client. It is therefore essential that adequate cover is in place.
10. Disclaimer
It is necessary to take as much care and attention as possible regarding wellbeing and safety. The Wild Circle, requires each attendee to be completely responsible for your health and safety. When out alone in nature The Wild Circle, cannot accept legal responsibility for any participants health and wellbeing. By signing and agreeing to this contract you agree to take full responsibility for your health and wellbeing while on a solo retreat.
11. Medical Conditions
If a participant suffers from a medical condition that may affect their, or other people’s, safety or enjoyment of an outdoor activity, you must advise The Wild Circle, at the time of booking. If a participant leaves any part of a programme, undertakes independent activities during the programme, or acts contrary to the safety advice and instruction given by the programme leader, we are not responsible or liable for their actions or their safety. Participants may also be asked to leave the activity if their actions compromise their own safety, or that of other members of the group or the programme leader.
Any participant under the influence or recent influence of alcohol or any form of narcotic substance, legal or otherwise, may be dismissed from the group at the discretion of the programme leader.
12. Complaints
If you have a complaint about the provision of the services provided by The Wild Circle, you should make it known to the a staff member at the earliest opportunity, thereby giving us the opportunity to put things right for you immediately. If the matter cannot be resolved to your satisfaction, please contact The Wild Circle, within 28 days of the end date of your contract and we shall endeavour to provide a prompt resolution.
13. Force Majeure
The Wild Circle will accept liability for the negligence of its employees causing direct physical injury to participants only to the extent that it is obliged under English law. We cannot be held responsible for any mishap to participants or a participant’s property, and in particular for the consequences of flight cancellations, vehicle accidents, strikes, natural disasters, sickness, Government, local authority or customs or police intervention or other such happenings amounting to force majeure.
14. Liability
The Wild Circle and its employees are covered by UK public indemnity insurance for transformational retreats including instruction in meditation, chi gong and tai chi for up to a maximum of £1,000,000 in any one claim. By signing this agreement you acknowledge that The Wild Circle has taken all reasonable steps to safeguard its liability in this respect. The Wild Circle shall not be liable for any damages caused by the total or partial failure to supply these services if such failure is:
a. attributable to anyone other than The Wild Circle leader(s); b. unforeseeable or unavoidable and attributed to a third party unconnected to The Wild Circle ; c. result of unusual or unforeseeable circumstances, reasonably beyond the control of The Wild Circle ; d. a result of an event which The Wild Circle or any of its agents, even with all due care, could not foresee.
15. Data Protection
We will provide your personal information, as well as personal information you provide in relation to others in your party, to our staff.
16. Website Accuracy
All information given in our promotional materials are, to The Wild Circle knowledge, correct at the time of publication.
Before you enter into a contract with us, we reserve the right to make changes to the information provided.
Website Terms & Conditions
The pages ("the website") are published by T Hutton T/A Yurtworks ("us" or "we"). Please read our conditions of use carefully as by using the website you will be taken to have agreed to be bound by them. We reserve the right to vary the conditions of use at any time and will post any variations here. You are advised to review the conditions of use on a regular basis as you will be deemed to have accepted variations if you continue to use the website after they have been posted.
WE PUBLISH THE WEBSITE "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR SITE, THE ACCURACY OF THE INFORMATION OR THE PRODUCTS OR SERVICES REFERRED TO ON THE WEBSITE (IN SO FAR AS SUCH WARRANTIES MAY BE EXCLUDED UNDER ANY RELEVANT LAW) AND WE SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGE THAT MAY RESULT FROM USE OF THE WEBSITE AS A CONSEQUENCE OF ANY INACCURACIES IN, OR ANY OMISSIONS FROM, THE INFORMATION WHICH THEY MAY CONTAIN.
Any reference to any product or service which has been or may be provided by us or any other company does not amount to a promise that such product or service will be available at any time. Changes to or improvements in such products or services may be made at any time without notice.
The release, publication or distribution of documents on the website in jurisdictions other than the United Kingdom may be restricted by law and therefore persons in a jurisdiction other than the UK into which such documents are released, published, distributed or otherwise accessible should inform themselves about and observe any such restrictions.
Access to the website will not constitute an offer in jurisdictions in which it would be illegal to make such an offer and in such circumstances it will be deemed to have been sent for information purposes only.
Copyright in these pages is owned by us except where otherwise indicated by a third party's proprietary notice. Images, trade marks and brands are also protected by other intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners. Unless specifically prohibited by a notice published on any page, you may make a print copy of such parts of the website as you may reasonably require for your own personal use provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited.
Content and information provided by third parties is identified clearly where it appears. We publish this content as supplied to us and are not responsible for its accuracy or timeliness. You must take appropriate steps to verify this information before acting upon it.
We are not responsible for the content of any other website from which you have accessed the website or to which you may hyperlink from the website and cannot be held liable for any loss or damage you incur as a result of your use of any other site from which you hyperlink to or from the website.
These conditions of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute. To the extent that any part of these conditions of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.